Deleting Your Account

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Before You Delete

Deleting your account removes all your data from Torki. Before proceeding, consider:

  • Export your data — Download your chat history and any important conversations first. Go to Settings → Data Controls to export your chats as JSON, Markdown, TXT, or PDF.
  • Disconnect connectors — While Torki will revoke access automatically, you may want to manually review connected services in your Google or Microsoft account settings.
  • Download Canvas projects — Save any code or applications you built in Canvas before deletion.

How to Delete Your Account

  1. Go to Settings → Account
  2. Scroll to the bottom and find Delete Account
  3. Click Delete Account
  4. Torki sends an OTP verification code to your email
  5. Enter the code to confirm deletion

What Happens After Deletion

Account deletion uses a soft delete with a 30-day recovery window. During this period:

  • Your account is immediately deactivated and you cannot sign in
  • Your data is retained but inaccessible for 30 days
  • After 30 days, all data is permanently and irreversibly deleted

If you change your mind within the 30-day window, contact support to restore your account. After 30 days, recovery is not possible.

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