Account & Billing
Changing Email or Password
Overview
Email changes take two codes, one to each address. Password changes need your current password — unless you signed up with Google, Apple or Microsoft, in which case you need the reset flow instead.
Changing your email address
- Go to Settings → Account
- Click Edit next to Email address
- Torki emails a 6-digit code to your current address — enter it in the Security Check dialog and click Verify
- On the next step, type your new email address and click Continue
- Torki emails a second code to the new address — enter it and click Update Email
Until you complete the second code, your old address stays on the account. Nothing changes halfway through.
Changing your password
- Go to Settings → Account
- Find the Password section and click Change
- Fill in Current Password, New Password and Confirm New Password
- Click Update Password
Your password must be at least 8 characters. There is no character requirement beyond that, but a long passphrase or a mix of letters, numbers and symbols is much harder to guess.
If you signed up with Google, Apple or Microsoft
You do not have a password, and the Password section in Settings cannot create one — it asks for a current password you do not have.
To add email-and-password sign-in as a backup: sign out, click Forgot password on the login page, and enter your account email. Torki emails a reset link; the password you set there works alongside your social sign-in, so afterwards you can use either.
If you forgot your password
Click Forgot password? on the login screen and enter your email. Torki emails a reset link that is valid for one hour.
FAQ
I never got the second code.
It goes to the new address. Check that you typed it correctly, and look in spam.
Can I disconnect my Google login?
Only once you have a password — set one through the reset flow first.
Does changing my password sign me out elsewhere?
Check Settings → Security → Active Sessions and use "Log out of all devices" if you want to be sure.